Returns accepted within seven (7) days of your receipt of an item. Defective merchandise or missing parts must be made against carrier. No merchandise returns will be accepted without prior authorization and a return authorization number from the company.
Damaged ItemsIf your item arrived damaged or defective, we are happy to arrange for a prompt replacement. Please contact a guest services team member at 866.314.1115 to help you with the process.
Return EligibilityItems must be in new condition and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way).
Restocking FeeA 20% restocking fee will be charged on all merchandise that was not shipped damaged or incorrectly.